Auto Generated UID (For Official Use Only):
24-12-11378081382
O*NET Job Zone:
Job Zone 3
O*NET Job Code:
15-1232.00
Work Days Per Week:
Monday, Tuesday, Wednesday, Thursday, Friday
Work Hours Per Week:
40
Estimated Work Hours Per Day:
8
Hourly Work Schedule Per Day:
Monday – Friday 8am – 5pm
Are Hours Per Day Flexible?:
N/A
Payment Frequency:
Bi-Weekly
Estimated Annual Salary (If value is 0, employer did not provide):
0
Opening Date of Announcement:
12/11/2024
Closing Date of Announcement:
01/01/2025
Anticipated Start Date of Employment:
04/01/2025
Anticipated Closing Date of Employment:
03/31/2026
Number of Job Openings:
1
Job Location:
Tinian
Job Location Address:
Hangar One West Tinian International Airport
FLSA Covered?:
No
DOD or VEVRAA Related?:
No
Overtime Available?:
Not Available
Payroll Deductions:
Federal Income Tax, Social Security (FICA), Medicare Tax
Job Qualification Requirements:
• High School/GED
• Must have 2 years work experience as an IT Computer Support/Tech Specialist
• Must be able to demonstrate ability to operate computer systems, both hardware and software
• Ability to read manuals for computer diagnostics and troubleshooting.
Additional Job Information: Benefits, Required Tools, Supplies, etc.:
• Employment Duration: The job opportunity is a temporary, full-time position commencing on April 01, 2025 to March 31, 2026.
• Work Hours and Days: The workdays and daily work hours schedule is Monday to Friday from 8:00 A.M. – 5:00 P.M.
• Three-Fourths Guarantee: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any.
• Transportation and Subsistence: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker’s transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker’s voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved.
• Daily Transportation: Workers are required to provide their own transportation to and from the worksite.
• On-the-Job Training Available: Workers will be provided with on-the-job training to perform the duties assigned.
• Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned.
• Board and Lodging: Not provided. Employer will assist workers in securing board, lodging, or other facilities.
• Airlines are covered by the U.S. Railway Act.
• Compensation offered will be determined by the worker's skills, education, and experience.
• Workers’ Compensation provided.
• Prospective applicants may apply with Star Marianas Air, Inc. via hand delivery or email. All employment applications and
resumes must be received no later than the closing date shown above. Applicants may obtain job application forms and
submit them along with their resume via email at jobs@starmarianasair.com or in person at Star Marianas Air
headquarters, located at Hangar One West Tinian Airport. Office Hours: Monday through Friday (9:00 AM to 12:00 PM and 1:00
PM to 4:00 PM). For inquiries, applicants may contact us at (670) 433-9989 or visit the company’s website at
http://www.starmarianasair.com.
Job Posting Type:
Renewal
Visa Type:
CW-1
H-1A/H-2A/H-2B Related?:
Not Applicable
Staff Notes (For Official Use Only):
Confirmed by DC. 12/11/2024
Job Summary: The Computer User Support Specialist is responsible for providing direct technical assistance to employees, resolving issues related to the use of computer hardware and software, and ensuring smooth daily operations of computing systems within the organization. This role focuses solely on troubleshooting user-specific computer problems and assisting in the use of company-standard hardware and software applications.
Essential Job Functions:
- Provide real-time support to end-users experiencing issues with company-approved computer systems, software, and peripheral devices.
- Guide users through troubleshooting processes for application-based issues such as word processing, email, and office software, excluding tasks related to network or server configurations.
- Ensure initial setup of desktop and laptop computers, including the installation of user-specific software and operating systems, ensuring compatibility with company guidelines.
- Respond to employee inquiries on basic hardware functions (e.g., printer or peripheral device usage) and minor software operations.
- Perform routine preventative maintenance and minor hardware repair (such as replacing cables or simple peripheral components) under the supervision of senior technicians.
- Collaborate with users to clarify their computing needs and ensure they are equipped with the appropriate tools and applications within the organization’s guidelines.
- Document technical support requests and resolutions for future reference and reporting to supervisors.
- Escalate issues to specialized technical teams or vendors when problems go beyond the scope of standard desktop computing support.
- Provide user training on efficient software use to reduce repetitive helpdesk inquiries.
